BE FEARLESS. Conquer Your Fear of Tech with a Tech Coach.

The Tech Coach session primarily focuses on computer use (Windows or Mac), but we also support Tech Coaching clients with smartphones, tablets and other devices — just let us know what you want help with during your taster session.

The coaching you receive is focused on helping you to achieve your goals with using your devices, whether that’s for personal or business use.

If you want to cover something specific with a Tech Coach, please contact us and we can confirm whether or not this is something one of our Tech Coaches can help you with.

Yes! Your coaching is about helping you achieve the stuff you want to get better at doing with tech.

Lewis’s Coaching style is calm, patient and relaxed — and informal.

Lewis understands that every client is different: some are anxious, some are stressed, and some get angry and frustrated with the technology.

Lewis applies the same calm and patient approach with each client — and he doesn’t care if you feel the need to swear at the device from time to time!

All Tech Coach sessions are delivered in an interactive way. Most clients will typically perform tasks on the computer, while their Tech Coach is there to reassure and support them when they get stuck.

While not covered in the Tech Coaching sessions themselves, we also offer training courses, which combine short lectures with plenty of hands-on practicals.

Your Tech Coach will work at your pace in every session. Your coach will adapt their style and pace to meet your needs.

As every client is different, it’s hard to give a specific answer.

Clients that struggle with anxiety and stress while using technology, tend to require more long-term coaching, as building up the confidence can take a bit longer.

Equally, clients who just feel they are lacking specific knowledge can often only require a few sessions.

We have had clients who, after one long coaching session, didn’t require any further support from their Tech Coach.

Lewis Gray has a First Class degree in Information Technology — so he knows his tech stuff.

He's used his tech knowledge in his career to date to make business processes more efficient using technology.

In many cases, this meant he’d coach colleagues learning how to do tasks on a computer differently — or teaching them something new altogether.

Plus, he's great at explaining tricky tech terms in simple language, thanks to his experience communicating complex information to employees in different roles and departments, using the right level of detail so they understood what they needed to know, without being overwhelmed.

This makes him a perfect coach to help you get more out of tech and boost your confidence with tech.

Yes. Provided you give 24 hours’ notice of your cancellation, you won’t be charged for your session/lose any of your coaching time.

Google Meet adheres to strict security standards and uses industry-leading encryption to ensure that your meeting is private.

You can participate confidently, knowing your conversations are protected.

Visit Google's website to read more about Google Meet's privacy and security.

We collect feedback from our clients after each session, so we can ensure that our clients are getting value out of their coaching sessions.

We also openly invite our clients to tell us what is and isn’t working about their coaching, so we can adapt our approach to best meet their needs.

Yes. You can check out feedback from our existing clients on our Google Reviews.

Tech Club is a group for business owners who struggle to get their tech tasks done.

Tech Club is a co-working group that meets weekly, where members hold each other accountable for working on their tech, while offering access to help and support while they do it.

Tech Club compliments your Tech Coaching sessions as it provides an opportunity for you to work on tech activities between sessions, with reassurance that you can ask for a bit of help if you need it.

Unlike formal tech education or qualifications, Tech Coaching doesn’t have a specific set of modules that are covered. Your Tech Coach is simply there to help you develop and learn the skills you want to cover during your one-to-one sessions.

Unlike some computer lessons or computer courses, we don’t use case studies or fictional tasks to teach you skills — we help you tackle real tasks that you want to work on.

The price for your month’s packaging of coaching is the only price you pay — and you can cancel any time. The purpose of the ‘monthly’ approach is that it helps us to offer flexible coaching.

If you would like to have in-person coaching, we can offer this for a minimum of half-day coaching (3 hours of coaching, plus breaks). However, we do charge for travel — so please contact us for a quote for this service.

Otherwise, unless you want to attend training courses or purchase other services from us, there aren’t any additional costs or charges associated with Tech Coaching.

We work with a range of clients with different ability levels and tailor our delivery to your needs.

If you are advanced in some areas but want to develop new skills, Tech Coaching is a great way for you to do this, as your Tech Coach can adapt their delivery and work with to develop the skills you want to work on.

We only offer Tech Coaching to people aged 18 and over.

The majority of our clients use Tech Coaching to develop their professional tech skills for work, or in their own business.

That said, we do also provide Tech Coaching to clients who simply want to get better at using tech for personal use at home.